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September 8, 2005

Hurricane Katrina Battery Relief Program from Cochlear

From: Cochlear - Sep 8, 2005

Dear Nucleus Community Member:

We at Cochlear are very saddened by the devastation Hurricane Katrina has left behind. As always, we are committed to supporting our users and keeping them "on the air", even those displaced by the event.

In an effort to provide some assistance, Cochlear Americas is launching a battery relief program. Through this program, we will provide a three-month supply of batteries to Nucleus recipients displaced by the storm. The batteries can be claimed by calling a special phone number that has been established in Denver. Details for the program are as follows:

Hurricane Katrina Battery Relief Program

- The toll-free help line is 1-800-458-4999. Hours are 8:00 a.m. - 5:00 p.m. (MST), Monday – Friday.
- Recipients will be asked to provide their name, device serial number, and an address we can ship to.

Cochlear will ship a 90-day supply of #675 Zinc air batteries at no cost to the requestor

In addition, Cochlear is working with the national Self Help for Hard of Hearing People (SHHH), to provide batteries. SHHH has organized a relief support group, Hear2Care, to help victims with hearing loss and deafness get technology and batteries.

Cochlear is also working with our audiology clinics to coordinate services for those who may have been evacuated to a different city.

For more information, please contact our Hurricane Hotline at * 1-800-458-4999*.