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May 30, 2007

CSDVRS Press Release: New Website Look!

From: CSDVRS - May 30, 2007
Release Date: May 30, 2007
Contact: Tanya Miller
CSDVRS Communications Office

CSDVRS Releases New Website Look

SIOUX FALLS, SD (May 30, 2007) CSDVRS unveiled its newly designed Web site: The new site is an extension of CSDVRS’s relationship with the Deaf and Hard of Hearing community.
In addition to a new look and feel, the redesigned introduces a variety of interactive features – including video clips and instructional videos – and revamped, updated and improved content.

"Our consumers have shared with us many times in the past that they’ve enjoyed watching our videos shared through our E-News, and we responded by updating our web site to our customer’s communication preferences,” said Andy May, Chief Marketing Officer. "We invite everyone to visit the new Web site, watch the videos, and most importantly, see how CSDVRS’s services will benefit you.”

Key changes include:

· Updated look and feel
· Consistent navigation throughout the site
· Visible tabs for Deaf, Hard of Hearing or Hearing options
· New event calendar for regional conferences showcasing CSDVRS appearances near your city
· Additional video clips, including a piece on how to prevent pop-ups.
· A Quick Links section on the homepage to ensure visitors easy access to the most used VRS service offerings
· Direct access to Live Customer Support
· Revamped, reviewed and updated content

The new site is divided into five distinct categories of CSDVRS Service Offerings: Video Relay Service (VRS), Voice Carry Over (VCO), Spanish VRS, Free Personal 800 Number, and “Who Just Called,” or Video Mail.

· Video Relay Service (VRS) – A summary of the comprehensive VRS system, its benefits and what to expect from your unique VRS experience.
· Voice Carry Over (VCO) – Presents information on this new feature where an user can use his/her voice to enhance any video relay conversation
· Spanish VRS – Provides instructions on how Spanish-using individuals can take advantage of direct Spanish VRS offerings
· Free Personal Number – Highlights the ease and convenience a free 800 personal number can provide to a CSDVRS user.
· “Who Just Called?” or Video Mail – Explains how CSDVRS can perform as a personal secretary by collecting messages left through CSDVRS when one is not at home or is unavailable to take a VRS call. There is no longer a need to worry about missed calls.

CSDVRS plans to continuously enhance As new features are added, the CSDVRS Web team will post updates in the Featured E-News describing the changes. In order to access updates, a subscription to E-News is required.

Keeping up with the latest technological advances in the communications field is no easy feat. Through its new website, CSDVRS is a VRS company who meets the Deaf and Hard of Hearing community’s need for the best quality video relay service possible.

About CSDVRS — CSDVRS offers an effective way for 28 million Americans with hearing loss to make telephone calls. A VRS customer connects to a video interpreter (VI) via a high-speed Internet connection (such as DSL or cable modem) to place a call to a hearing person using a standard telephone. Using a personal computer with a Web cam or a television with a set-top video box, VRS callers who prefer to communicate through sign language utilize the VI to translate spoken words into sign and to voice their signed conversation to the hearing person. Hard of hearing callers can benefit by using the same setup to place voice carryover calls and selecting the lip-reading option in their personal profile, allowing them to voice for themselves while using the VI’s lip movements to enhance their understanding of the words spoken by the other caller.

CSDVRS can be accessed by anyone, whether deaf or hearing, 24 hours a day, seven days a week. Connect to CSDVRS by any of the following:

Voice: (866) 926-8877 or (866) WANT-VRS

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