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October 4, 2005

CSDVRS: Impress Your Boss By Doing More With Less!

From: CSD Community & Media Relations - Oct 4, 2005


Release Date: October 4, 2005


CSDVRS: Impress Your Boss By Doing More With Less!

CSD Video Relay Makes Workplace Accessible

SIOUX FALLS, S.D. - 4 October 2005 – Deaf and hard of hearing job seekers now find they are better positioned to be considered for employment or career promotion through use of existing technology already available in the workplace. Use of high-speed internet, a videophone that can be provided at low or no cost and use of CSDVRS enables deaf and hard of hearing people to accept jobs that involve making telephone calls.

By utilizing CSD Video Relay Service (CSDVRS), deaf or hard of hearing employees who use sign language can now communicate with their customers, suppliers and corporate offices through a video connection. The video interpreter signs the telephone conversation with the sign language user and voices to the hearing person, who uses a standard telephone. Hearing callers can dial a toll-free number to reach the deaf person.

"Using CSDVRS allows me to communicate by telephone with my hearing colleagues while communicating in my most natural (ASL) language," said Genie Gertz, Assistant Professor of Deaf Studies at California State University, Northridge (CSUN).

There is no charge to use CSDVRS which is funded through the National Exchange Carriers Association (NECA). CSDVRS enables its consumers to use their native ASL language making telephone communication effortless and enriching. Employees can now communicate fluidly in their natural language using emotions and facial expressions, just like the hearing would communicate feelings by phone through voice inflections.

"CSDVRS allows me to maintain professionalism and save time when I communicate with my clients," said Danny Lacey, a Financial Consultant for Kramer Financial.

CSDVRS does not pose any time constraints that could threaten or pose limitations to the job performances because there is no typing involved. In Lacey's line of work, the environment is high-pressured and fast-paced and in order to serve his clients better, he needs to be able to work productively and effectively.

Employers are able to accommodate deaf or hard of hearing employees at minimal cost, high-speed internet and a television set. D-Link videophone equipment, installation and training are available through CSDVRS to those who qualify at no charge. With the popularity of video relay service, CSDVRS users find its quicker pace and natural flow of conversation convenient when dealing by telephone with clients and customers. D-Link users can reach CSDVRS by dialing and webcam users can place their calls through Deaf and hard-of-hearing people can now have the opportunity to impress their boss by doing more work in less time!

CSDVRS is operated by Communication Service for the Deaf, Inc. (CSD), a private nonprofit telecommunications and human services organization based in Sioux Falls, S.D. In its 30-year history, CSD has expanded its communication service offerings and currently manages over 20 call centers in the U.S. CSD offers telecommunications relay services (TRS), video relay services (VRS), equipment distribution programs (TEDP) and sign language interpreting services. CSD National Programs provides human services in 15 locations in eight states. Visit their website at Information on CSDVRS, D-Link videophone device and CSDVRS Customer Support is available at


Contact: David Rosenbaum
CSD Community & Media Relations