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June 1, 2005

Hamilton VRS Success Story

From: Hamilton Relay - Jun 1, 2005

Aurora, Nebraska – June 1, 2005

Hamilton Video Relay provides users the ease and comfort of using sign language to communicate, allowing for a more interactive conversation. With a large focus on service quality and customer service, Hamilton Video Relay offers its customers a quick connection time. Based on Hamilton’s outstanding Video Relay Service, we proudly present the following success story.

Meet Stephanie Gasco of Alpine, Texas. A Deaf consumer of Hamilton Video Relay, Stephanie uses ASL as her primary method of communication. As a single mother attending college, she relies on relay in order to communicate effectively with her peers and professors.

One day while discussing communication issues with a friend, Stephanie discovered the wonders of placing VRS calls using a videophone. She immediately applied to receive a free videophone from Hamilton Relay’s equipment distribution program. Anticipating a long wait, Stephanie was surprised to find that the "wait time" was minimal. Using her new videophone to place her calls, Stephanie found the freedom of using Hamilton Video Relay to be extremely beneficial and considers Hamilton to offer "high quality" service. Stephanie is a loyal consumer of Hamilton Video Relay because of the quality services she receives from the VRS interpreters and the timely fashion in which they attend to her needs.

Stephanie Gasco has steadfastly maintained her loyalty to Hamilton Relay because she considers the service that she has received as top-quality. "They [Hamilton Video Relay] are awesome!" says Ms. Gasco.

Customer service and quality are and will remain a priority for Hamilton Relay. Try Hamilton Video Relay and experience quality on every single call.

Place a call
Web cam:

Contact Customer Support
Phone: 1-877-283-7687 V/TTY
Instant Messaging (AOL, Yahoo or MSN) at HamiltonVRSHelp
(from 8:30 A.M. to 5:00 P.M. (EST), Monday – Friday

Hamilton Video Relay is available from 7:30 AM to Midnight ET daily.

About Hamilton Relay
Hamilton offers a variety of features and services to further enhance relay communication including Internet Relay, Video Relay, Wireless Relay and CapTel(TM). All services are available at Hamilton also provides relay services to nine states, the District of Columbia and the Island of Saipan.

About Birnbaum Interpreting Services
Birnbaum Interpreting Services (BIS) is a Deaf-owned and operated corporation that provides sign language interpreting services. BIS provides the highest quality interpreting services to its clients by maintaining a majority of staff interpreters that are nationally certified. BIS serves the gamut of settings from private to public sectors. In addition, BIS provides Video Relay Services (VRS) by partnering with a leading national relay provider, Hamilton Relay. For more information, visit the BIS website at or call (800) 471-6441 v/TTY.