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May 13, 2005

HOVRS: New Employment Opportunity

From: HOVRS - May 13, 2005

For Immediate Release:
Hands On Video Relay Services, Inc.
Employment Opportunity
Position:     Outreach Specialist
Location:    Rocklin, CA
Brief summary of duties:
Working under the supervision of the Customer Care Manager, this position will recruit, train, and manage Regional Outreach Consultants (ROC).  This position will be responsible for screening and interviewing new ROC's as well as working with the Recruiting Coordinator to ensure all necessary paperwork is sent to ROC's.  This position will train all ROC's on installation and conversion techniques, as well as gathering tools for outreach events.  This position will process VRS equipment requests and assign said requests to ROC's. 
Minimum Qualification Requirements:
•           Bachelors Degree required
•           2 years coordinating experience
•           A minimum of 3 years of technical related experience including residential firewalls, routers and PC support.
•           Strong Customer Service skills and customer focus are a must
•           Experience in the use of Windows, Microsoft Office, ACT, and HOVRS platforms
•           Fluent in ASL.
•           Ability to cope with and thrive in a fast paced environment
•           Good organizational skills
•           Strong attention to detail
•           Able to work with minimal supervision
•           Excellent communication and writing skills (technical and non-technical) are required.
•           Strong decision making and problem solving skills.
Starting Salary:     Commensurate with Education and Experience.
Application deadline:     May 30, 2005 or until filled
Our mission is to enhance effective communication.  Our dedicated staff is committed to excellence; and strives to delight our customers.  Our compensation and comprehensive benefits package are designed to attract individuals with the skills necessary to build a company viewed as a leader in our industry. 
Visit us at:                                  
Please submit your resume or application to:
Hands On Video Relay Services, Inc.
FAX:      (916)435-5878