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November 18, 2003


From: Computerworld Singapore, Singapore - Nov 18, 2003

For the hearing impaired

Avaya has announced two new solutions that enable people with sensory impairments to accurately and reliably transmit teletypewriter (TTY) signals over an Internet protocol network. TTYs are assistive devices used by people who are deaf or hearing impaired to communicate over telephone systems.

In addition, Avaya's solution allows TTY signals and voice to be intermixed on the same call – TTY users who are hard of hearing but are able to speak clearly can receive a call on their TTY device and speak a response. Avaya also has enhanced its PC-based Avaya Universal Access Phone Status to support the hearing impaired, displaying call status and phone functions in a pop-up window on their PC screen. Avaya is at

Copyright IDG Communications (S) Pte. Ltd. 2002