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November 14, 2003

Busy Internet to expand operations

From: Ghanaian Chronicle, Ghana - Nov 14, 2003

By Racheal O. Amakye

The management of Ghana’s biggest internet café, Busy Internet has planned to negotiate with the Ministry of Communication to take ownership of the café in order to make technology accessible worldwide.

In an interview with The Chronicle, at a press briefing to announce their 2nd anniversary in Accra on Tuesday, the managing director of the café, Estelle Akofio Sowah said that this could be achieved if management improved upon its customer service.

She said that the management team plans to open more branches in Osu and its surrounding areas to make information technology accessible to those areas.

As part of activities to mark its anniversary, she noted that thirty deaf people would be trained in Information Technology (IT).

“It is our aim to ensure that this section of the Ghanaian populace benefits from our services,” she stressed.

Throwing more light on the theme, she said: “With two years of success the future is still busy,” She stated also that, it would introduce more entertaining programmes that would make customers make calls over the internet.

“Our strength for the past two years, has been from strength to strength, making the Busy internet brand a house hold name for individuals and the corporate market,” she noted.

She said also that, it gives Ghanaians initiative support, which focuses on transforming Ghana’s economies to meet the opportunities of the digital age.

“We have community-based programmes which promote access to HIV prevention and community education,” she underscored.

Asked about its achievements, he noted that it has been able to increase its number of customers from 1,500-2,000.

Adding, she said that the café is open 24 hours daily to its numerous customers.

She pointed out that they have problems with getting license from the National Community Authority to start new programmes.

Historically, she said that Busy Internet was launched on November 24, 2001 in partnership with the Busy Internet Worldwide, Fidelity & Databank and MacDavies.

She stated that with a range of events and training, the Busy internet story has been featured in the New York times and the Wall Street Journal.

Some of the programmes lined up to mark its 2nd anniversary include a live interactive session on Vibe and Joy Fm, an open air cyber fashion and birthday bash as well as a liquid buffet for clients.

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